FAQ

Are you an authorized Forza Coffee distributor?

Yes. SunForge Coffee is an authorized U.S. distributor of Forza Coffee.

Where is the coffee roasted?

Our coffee is roasted and packed in Canada. SunForge Coffee is based in Delray Beach, Florida.

Do you sell ground coffee or whole beans?

Yes—we offer both ground coffee and whole beans. Check the product page for the available format and bag size.

Where can I find roast levels and tasting notes?

Roast levels appear on the homepage coffee cards. Product pages include tasting notes.

Where do you ship?

We ship to the 50 U.S. states and Washington, DC, including Alaska and Hawaii. We do not currently ship internationally, to U.S. territories, or to military addresses using AA, AE or AP.

How long does processing take?

Allow 3–5 business days for processing, plus carrier transit time. Delivery estimates are not guarantees.

How much is shipping?

For one-time purchases, standard U.S. shipping is $7.99 below $49 and free at $49 or more, after discounts and before tax.

For subscriptions, every delivery of 3+ bags gets free U.S. shipping. Deliveries of 1–2 bags ship for a flat rate of $7.99 each.

Shipping and applicable taxes are shown at checkout. See our Shipping policy for details.

How many bags can I order?

Subscriptions start at one bag per delivery. Choose the quantity that works for you.

For the best shipping value, make it three: 3+ bags get free U.S. shipping on every delivery. For 1–2 bags, shipping is $7.99 per delivery.

Can I subscribe to any of the four coffees?

Yes. NOLA Blend, Breakfast Blend, Forza Espresso and Forza Organic Colombian offer one-time purchase or a subscription. Save 10% on every subscription delivery, including your first, with delivery every 4, 6 or 8 weeks.

Subscriptions renew automatically until canceled. Each delivery is charged separately, with applicable shipping and taxes. Review the recurring amount and schedule at checkout and read our subscription cancellation policy.

Is there a subscription welcome gift?

Your first eligible fulfilled subscription delivery includes a complimentary welcome gift selected by SunForge Coffee. One welcome gift per customer across eligible coffees and subscriptions. Changing coffee, starting another subscription, or canceling and resubscribing does not reset eligibility.

Do I need an account to place an order?

No. You can check out as a guest. My account is available from the menu for signing in and viewing orders. To manage a subscription, use the Manage your subscription link in your subscription email.

Can I skip, pause or cancel a subscription?

Yes. Use the Manage your subscription link in your subscription email. Sign in to skip, pause, resume or cancel before your next scheduled charge. Canceling future renewals does not automatically cancel or refund an order already charged. Contact sales@sunforgexpo.com promptly if you need help with an existing order.

Do you offer digital gift cards?

Yes: $30, $50, $75 or $100, delivered by email. Choose yourself or a recipient, add a message and select a delivery date. Enter the gift card code at checkout.

Can I return coffee or report an order problem?

We do not accept routine returns or exchanges of coffee, opened or unopened. If your order arrives damaged, defective, incorrect or materially different from what you ordered, email sales@sunforgexpo.com within 30 days of delivery. Include your order number and photos where applicable.

We will review the issue and, where appropriate, arrange a replacement or refund. Please contact us before sending anything back. To request cancellation before shipment, contact us promptly; we will try to accommodate it where practical. See our Refund policy for full details.

What if my package is missing?

If a shipment appears lost, email sales@sunforgexpo.com with your order number and relevant details. If tracking says delivered but you cannot locate the parcel, wait 48 hours, then contact us so we can investigate.

How do I get help?

Use our Contact page or email sales@sunforgexpo.com for help. Include your order number, if applicable.