Refund policy

Because coffee is a consumable product, SunForge Coffee does not accept routine returns or exchanges of coffee, whether opened or unopened.

If your order arrives damaged, defective, incorrect or materially different from what you ordered, contact sales@sunforgexpo.com within 30 days of delivery. Include your order number and photos where applicable. We will review the issue and, where appropriate, arrange a replacement or refund to the original payment method.

A physical return is usually not required. If we ask you to return coffee as part of an approved issue resolution, we will provide instructions and cover the return shipping. Please contact us before sending anything back.

If you need to cancel an order, contact us promptly. Before shipment, we will try to accommodate cancellation and a refund where practical. Once shipped, an order cannot be canceled; this does not prevent review of a legitimate order problem under this policy.

Shipping charges are non-refundable except where required by law or when the issue was caused by an error on our part. Refund timing depends on your payment provider. Nothing in this policy limits rights that cannot legally be limited.

For a subscription, cancel future renewals through your subscription-management page or contact us for help. Canceling the subscription does not automatically refund an order already charged.

SunForge Coffee is a SunForgeXpo brand. Mailing address: 1686 S Federal Hwy, STE 282, Delray Beach, FL 33483-3309, United States.